Privacy Policy

Al-Anaam Trading Company ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use the Al-Anaam platform, in compliance with the Saudi Personal Data Protection Law (PDPL).

We collect the following types of personal data: - Account information: name, email, phone number, national ID or Iqama number. - Identity verification data collected through Nafath. - Transaction data: purchase history, payment information, shipping addresses. - Usage data: browsing behavior, search queries, device information, IP address. - Communications: messages between buyers and sellers, support inquiries.

We use your personal data to: - Provide and maintain Platform services. - Process transactions and payments. - Verify user identities for security and compliance. - Send notifications about orders, auctions, and account activity. - Improve Platform features and user experience. - Comply with legal obligations and regulations. - Prevent fraud and ensure platform security.

We may share your personal data with: - Other users as necessary to facilitate transactions (e.g., seller contact information shared with buyers after purchase). - Payment processors for secure transaction handling. - Shipping providers to arrange livestock delivery. - Government authorities when required by law. - Service providers who assist us in operating the Platform. We do not sell your personal data to third parties.

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are kept for 7 years for legal and accounting purposes. You may request deletion of your account data at any time, subject to legal retention requirements.

Under the Saudi Personal Data Protection Law, you have the right to: - Access your personal data held by the Platform. - Request correction of inaccurate data. - Request deletion of your data (subject to legal obligations). - Withdraw consent for data processing. - Object to automated decision-making. - File a complaint with the relevant authority. To exercise these rights, contact us at info@alanaam.sa.

We use cookies and similar technologies to improve your experience, analyze usage patterns, and personalize content. Essential cookies are required for Platform functionality. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain Platform features.

The Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal data from children. If we discover that we have collected data from a minor, we will promptly delete it.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or Platform notification. The "Last Updated" date at the top indicates the most recent revision. Continued use of the Platform after changes constitutes acceptance.

For questions about this Privacy Policy or your personal data, contact us at: Email: info@alanaam.sa Phone: +966XXXXXXXXX Address: Riyadh, Saudi Arabia